Certified Logistics Associate (CLA) Practice Test 2026 – All-in-One Guide for Exam Success!

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What are the four steps in the PDCA cycle?

Plan, define, check, act

Plan, do, check, act

The PDCA cycle, which stands for Plan-Do-Check-Act, is a continuous improvement model that is widely used in various industries for process management and quality improvement.

The first step, "Plan," involves identifying a problem or opportunity and developing a strategy to address it. This includes setting objectives and determining the resources needed to achieve those goals.

The second step, "Do," refers to the implementation of the plan on a small scale to test its effectiveness. This phase allows for initial observations and data collection on how the plan performs in practice.

The third step, "Check," involves reviewing the outcomes of the "Do" phase to assess whether the objectives were met. This also includes identifying any discrepancies between the expected outcomes and what was actually achieved, allowing for an evaluation of the plan's effectiveness.

The final step, "Act," is where decisions are made based on the results from the "Check" phase. If the plan was successful, it can be adopted more broadly. If issues were identified, then adjustments or modifications can be made in preparation for a new cycle of planning and improvement.

Each step in the PDCA cycle is crucial for fostering an environment of continuous improvement, ensuring processes are regularly evaluated and refined. This structured approach

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Plan, define, count, act

Plan do, count, act

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